Shipping & Returns

Shipping Within Canada and the USA

• Order Processing Time: Orders are fulfilled within 3-7 business days.
• Delivery Time: Once shipped, orders typically arrive within 1-3 business days.

International Shipping

• Order Processing Time: Orders are fulfilled within 3-7 business days.
• Delivery Time: Shipping times vary based on location, but orders generally arrive within 3-7 business days after fulfillment.

Please note: Shipping times may be impacted by factors beyond our control, such as customs processing or carrier delays. We strive to ensure your order arrives as quickly as possible.

Refunds
Refunds will be processed to the original card used for the purchase under the following conditions:

a.) If you receive a damaged product.
b.) Your order is lost/misplaced by the shipping carrier during shipment.

For any questions or concerns regarding your order, please reach out to us at alkalineessentials@gmail.com